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Signature Health's Maple Heights location will reopen for limited in-person care on Monday, April 29. Patients will be contacted if their scheduled care needs to move to telehealth or be rescheduled. Please call (216) 663-6100 with any appointment-related questions.

Referring a Patient

Do you work for a hospital, social services agency, court, school or community organization and would like to refer a patient to Signature Health?

make an appointment

Option 1: Print, complete, and fax this referral form to 440-974-8816.  

Option 2: Call us at 440-578-8211. Our phone line is staffed 7:30am - 5:00pm, Monday - Friday. Outside of those hours? Please leave a voicemail and a representative will respond within 24 business hours.

Option 3: Signature Health also receives referrals through the Unite Us platform. 

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Overview of Signature Health

Behavioral Health Services

Addiction / Recovery Services

Primary Care

Telemedicine

Medicaid Accepted

Medicare Accepted

Establish Insurance for Eligible Patients

New Patient Referrals

Thank you for the opportunity to partner in caring for your clients. Our new patients are seen with urgency and we are committed to providing them with the best care possible when they need help now.

Process overview:

  1. Call the referral phone line or fax the referral form to 440-974-8816.
  2. A trained Referral Specialist will ask for initial patient information
  3. We will schedule an appointment and provide next steps
  4. We may ask for medical records to be sent over

The patient can expect:

  1. A follow-up phone call from us completing intake information 
  2. The first appointment scheduled

The patient will be asked to provide the following:

  1. Their ID 
  2. Insurance card (We accept Medicaid, Traditional Medicare and some Medicare Advantage plans. For patients without insurance, we can connect those who qualify, with services. Private/commercial insurance is accepted only in some cases for grant-funded reproductive health services.)
  3. Social Security number of the patient
  4. Custody or guardianship documents (if applicable)
  5. A current list of medications

If you'd like to request hard copies of Signature Health's brochure to share with your patients or constituents, please contact us with your name, organization and mailing address.