Appointments
In-person and telehealth appointments are available. Call 440-578-8200.
If you work at an agency or hospital and would like to refer a patient, visit our referral page.
New Patients
Welcome to Signature Health! Thank you for trusting us as your partner in health care.
To establish mental health or addiction recovery care, new patients complete a 90-minute assessment. These appointments are typically scheduled in advance, or we offer walk-in slots Monday through Friday.
Please bring the following to your first appointment:
- ID
- Insurance card
- Social Security number of the patient (yourself, your child, or the person you are a guardian of)
- Custody or guardianship documents (if applicable)
- A current list of medications
If you do not have insurance, please also bring:
- Proof of household income to apply for our sliding fee scale. This can include your last 2-3 pay stubs, bank statement, SSI Award Letter, or letter of support if no other proof is available.
- Proof of residency (where you live) which can be a piece of government-issued mail (cell phone bill, utility bill, bank statement, etc.)
If you don’t have any of these items, please let us know.
Check-In Process for Appointments
If you come to our office for an appointment, please follow this two-step process to check in:
- Start at a tablet, where we'll collect some information and ask you to complete assessments that will help your provider care for you. This may include what's known as the BASIS-24.
- Finish checking in with a Patient Services Representative at the desk.
Following this two-step process helps you get checked-in faster and ensures your provider has what they need when you see them.