FAQ

How quickly can I get help?
We offer same day and next day help for both counseling and psychiatric evaluations for adults through the Signature Access Clinic. The Access Clinic helps you to avoid long waits for walk-in appointments by providing you with a scheduled appointment within 24-48 hours of your call. Children and adolescents can usually be scheduled within one week.

How do I get an appointment?
Call any of our offices to schedule an appointment:
Ashtabula County (Ashtabula) - 440.992.8552
Lake County (Willoughby) - 440.953.9999
Cuyahoga County (Garfield Heights) - 216.663.6100
Painesville (Primary Healthcare) - 440-853-1501

What health insurance do you accept?
Signature Health Inc. accepts Medicaid, CareSource, Buckeye, United Health Care, Paramont, Molina, Medicare and Workman's Compensation. We also offer a sliding scale fee schedule for those who qualify. If you have private insurance, we would love the opportunity to provide your care. Although payment is expected at the time of service, we will give you the documentation you need to submit your own claim to your insurance company. If you are a Lake County or Ashtabula County resident, you may qualify for grant services. For more information, call 440.953.9999.

What age groups do you work with?
Signature Health maintains a highly accomplished staff of psychiatrists, nurses, counselors and case managers who work with children, adolescents, and adults of all ages. Our counselors and psychiatrists have worked with clients as young as 2 years old. Substance abuse services start at age 12.

News Feed
09/14/17
 Saturday, September 16, 2017Edgewater Park's Upper Pavilion namiwalks.org/greaterclev...
09/06/17
What can be expected?Exploring thoughts, feelings, and actions related to anger.Motivational tec...
08/31/17
Signature Health Ashtabula created a documentary featuring 7 real people who have dealt with or ...
08/03/17
Signature Health proudly announces our new location in Conneaut, Ohio. Providing outpatient...
07/06/17
Signature Health's 6th Annual Golf Outing Sunday August 20, 2017, Powderhorn Country Club 3...
“I have become a much better person and it is all due to the help of the wonderful people here at Signature Health.”
— Kren M.